Frequently Asked Questions
The Basics
What is Stocked?
Stocked is a new way to fill your fridge that reflects how we always want to eat: mixing and matching vegetable & grain salads and proteins that are inspiring, flavorful, made with the best ingredients, and designed to stay great in the fridge for days.
How do I order?
Take a look at the menu for the week you’re ordering for, and order a la carte to build your own fridge stock from our weekly changing selection or try our Fridge Stock package. Order cutoffs are 3 days prior to your desired delivery date.
How do sizes and serving portions work?
Almost every dish comes in two sizes: Standard, and Small.
Standard is a larger portion with 2-4 servings, great for a large group or eating throughout the week, while Small is 1-2 servings.
Menus
Are your ingredients organic?
We source organic and local produce whenever possible and of course with seasonality in mind, and hold our protein vendor partners to a high standard as well. Our meat is grass-fed, our ABF chicken is raised on a network of family farms, and our salmon is either wild or sustainably farmed.
Can you accommodate allergies?
We wish we could accommodate these requests but unfortunately with the size of our operation at the moment as we grow we’re no longer to accept modifications. Our menu is designed to provide different dishes that suit your needs and we hope to still be able to feed you with options you feel good about!
Ingredients and allergens for every dish are listed on each product page, and if you have any questions feel free to reach out to our team at hi@stockedbythreeowls.com for more information.
How often do your menus change?
Our menus change weekly and go live for ordering every Sunday.
We offer menus 3-4 weeks in advance, along with our For the Littles & Provisions items which are available to add on to our weekly menus.
Do you provide reheat & serving instructions?
Each dish has label that contains ingredient, allergen, and reheat instructions. Everything is packaged in a way that will allow it to stay fresh in your fridge for 3-4 days. We do however recommend eating any fish dishes in the first 1-2 days after receiving.
Delivery
When do you deliver?
Sunday: NYC, Westchester & Fairfield County, CT
Monday: NYC, Westchester, New Jersey & Fairfield County, CT
Tuesday: NYC
Don’t see the delivery day you’d like? It means we’re sold out!
Where do you deliver?
We deliver to:
Manhattan, Brooklyn & Queens • Westchester County & Fairfield County, CT • New Jersey
For New Jersey! Check your zip code to see if we deliver before placing an order. We deliver to Hoboken, Jersey City, and much of Essex and Union counties.
Is delivery included?
We offer free delivery for all orders over $200.
NYC Delivery $12 for all orders under $200
New Jersey, Westchester, & Connecticut Delivery $20 for all orders under $200
How will my order arrive?
All orders will arrive in refrigerated bags with ice packs. While we suggest you get everything into the fridge when you receive your order, it will remain at a safe temperature during transit and several hours afterwards.
Catering
Do you cater?
Yes! Head over to our catering site to learn more.
How does a catering order arrive?
All catering orders arrive ready to eat on high-end eco-friendly disposable platters, and can be enjoyed at room temperature. We always include serving utensils as needed, and additional serving wares are available as an add on.
Hoping to heat something up? We can send your food in oven-ready aluminum tins with instructions, with eco-friendly platters for replating for an additional fee.
Miscellaneous
Can I send a gift?
Is there any gift better than a filled fridge for the week?! You can gift Stocked by purchasing a gift card, selecting one of our care packages to send, or placing an a la carte order for the lucky recipient. Wish to include a gift note? Simply put the text you want included in the notes section of your order.
Help! I’m having trouble checking out and can’t order for more than one week.
The most common issue with checkout is filling one cart with items from two different menus. Unfortunately at this time, each week’s menu needs to go through its own checkout process - so double check you’re ordering from only one week at a time.
Looking to place orders for 2 weeks in a row? Place 2 separate orders, and of course reach out to hi@stockedbythreeowls.com for any assistance.
Do you have instagram? How can I stay in the know?
Yes! You may follow us @stockedbythreeowls
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